Thank you for supporting Chhaya Foundation and contributing to our mission. We value your commitment to making a positive impact on the lives of those in need. This Donation Return and Refund Policy outlines the procedures for handling donation returns and refund requests.

Donation Refund Eligibility:

Chhaya Foundation will consider refund requests for donations made in error or processed incorrectly. We may also offer refunds in cases where the donation was made fraudulently or without the donor's authorization.

Refund Process:

To request a refund, please contact our Donor Services team at chhaya.org.in@gmail.com or call us at 8010318285. Kindly provide details about the donation, such as the date, amount, and payment method used. All refund requests must be made within 30 days from the date of the donation

Donation Return Policy

Chhaya Foundation does not accept returns of donations unless they were made in error or processed incorrectly. In case of erroneous donations, we will work with you to rectify the error and guide you through the refund process.

Refund Processing Time:

Once a refund request is received and approved, we will initiate the refund process promptly. Please note that the time it takes for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

Cancellation of Recurring Donations:

If you wish to cancel a recurring donation, please inform us at least 7 days before the next scheduled payment. We will make every effort to accommodate your request and ensure that no further payments are deducted

Contact Information

If you have any questions or concerns regarding donations, refunds, or our policies, please reach out to our Donor Services team at chhaya.org.in@gmail.com or call us at 8010318285

Refund Discretion:

Chhaya Foundation reserves the right to exercise discretion in approving or denying refund requests based on the circumstances and nature of the donation. We are committed to handling refund requests promptly and fairly, ensuring a positive donor experience.

Changes to the Policy:

Chhaya Foundation may update or modify this Donation Return and Refund Policy from time to time without prior notice. Any changes will be posted on our website or communicated to donors through other appropriate channels.

Tax Exemption Consideration:

If you have claimed a tax exemption for the donated amount and later request a refund, please consult with a tax advisor to understand the implications on your tax returns. Thank you for being a valued supporter of Chhaya Foundation. Your contributions enable us to continue our critical work and create a positive impact on the lives of those we serve. Sincerely, Chhaya Foundation